Heartland Ambassador Hotel Hamilton

From start till the end was perfect! The staff members were super friendly. Our accommodation was much larger and therefore comfy than expected. We paid a relatively low price for our one night stay in comparison to other places we had looked at. The pool & spa were awesome for our 3 kids 10 and under. What was just as cool was the Easter egg hunt. What a great thing to do!!! Absolutely love that Pak n Save (which wasn’t open due to it being Easter Friday) & food outlets were just across the road + the petrol station next door. So central to almost everything

We had a fantastic experience at Heartland Hotel Hamilton! The room was great, and check-in was quick and easy. The staff was extremely welcoming and friendly. We appreciated the thoughtful touches, such as dish soap and a sponge, and the comfort of having an iron, cups, and spoons for each of us. When I reported an issue with my daughter having an accident despite wearing a diaper, the staff responded quickly and handled it perfectly. The hot jacuzzi next to the freezing pool was a fantastic bonus. I had seen ads for wooden barrel jacuzzis, but this one was included with the room, making it even better. It was incredibly relaxing after a long day. Overall, we had a wonderful stay and would definitely recommend it!

Staff were welcoming and really friendly. Room was clean and well equipped. Parking right outside our room. Laundry done a good job washing/drying our clothes. Even though it was very busy being a weekend we weren't displaced by other guests noise at all. Room service breakfast was top tier, 100% recommend! BP, Pak n Save, Sushi, Cheesecake Factory and more within a short walking distance.

The location was really good. We had no car and I managed to get us around with busses...make sure to get a Bee card. Close to stop. The staff we had contact with were really lovely. Room was always cleaned upon our return. Really appreciated that.

Location was perfect. Staff were very friendly and accommodating, especially when we requested a late check out the night before we were due to leave. Quick response. The room was very clean, with no dust in sight.What you needed in a kitchenette waa provided which i liked. Ample supply of towels. Beds were nice & comfortable. Overall experience was excellent. Would definitely stay here again.